I have a problem with a reward I wasn’t given. What do I do?

Delivering the reward is the partner business’s responsibility; contact them first. If you need help mediating, write to us at [email protected].

More about Brasas

Can’t find what you’re looking for?

Write to us and we’ll reply within 24–48 working hours.

Support: Questions and problems with your account or the app.; [email protected]
Businesses: Claim your venue or learn about the plans.; Go to the page for businesses
Abusive content: If you can’t report it from the app.; [email protected]
Legal and privacy: Legal questions and questions about your data.; [email protected]